Shipping Policy
Thank you for shopping with Alabaster Herbs & Apothecary. We are committed to preparing and delivering your herbal products with care.
Processing Time
Orders are typically processed within 2–5 business days. Because our products are handcrafted in small batches, processing times may occasionally vary.
Shipping Time
Shipping times depend on the selected shipping method and destination. Once shipped, most orders arrive within 3–7 business days.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.
Shipping Delays
While we strive to ensure timely delivery, shipping delays may occur due to weather conditions, carrier delays, or other circumstances beyond our control.
Incorrect Address
Customers are responsible for providing accurate shipping information. Alabaster Herbs & Apothecary is not responsible for orders shipped to incorrectly entered addresses.
Lost or Delayed Packages
If your package is significantly delayed or appears lost in transit, please contact us and we will assist you in resolving the issue with the shipping carrier.
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For shipping inquiries, please contact:
contact@alabasterherbsandapothecary.com